FAQ
Q: What are your products?A: Our main products include beard oils and beard balms that are free from artificial fragrances and ingredients. Through our vast knowledge of science, chemistry and formulation, the synergy of our blends enhances the natural aromas that our products stand for, without the need for these synthetic fragrances. Through extensive research and devotion to quality, the ingredients utilized in our products are sourced from reputable companies that share the same values and commitment as Bearded Alchemist. Our suppliers utilize ethically, fair sourced, and sustainable methods in the farming and production of their oils and raw materials & conduct rigorous testing to ensure quality and safety. These sources contribute to the quality of our product and promote distinction in our brand.
Q: What kinds of products will you be developing in the future?A: Future product development will include: beard butters, beard & mustache wax, shaving butters, pre-shave oils, beard wash, seasonal blends, shaving accessories, beard brushes, beard combs, mustache combs, merchandise and apparel .
Q: Do your products have Allergen Warnings?
A: Our products contain tree nut oils. We recommend testing our products on a small area first before full application.
Q: Which forms of payment are accepted?
A: Bearded Alchemist accepts the following forms of payment: Visa, Pay Pal, Venmo, Google Pay, Apple Pay, Cash App
Q: Which shipping carrier do you use? How do I qualify free shipping?
A: USPS is our carrier for shipping our products. Free Shipping is available for purchases made in amounts exceeding $50.00 USD.
Q: What is your Returns & Exchanges Policy?
A: All return requests must be made with 14 days of the order shipment date. The packaging must be unopened and the product unused. As beard oils & balms are personal care products, opened products cannot be returned unless approved via return request. Please email us before returning any items and reference your original order number so that we can help determine and process your return as soon as possible.
Q: Can I create an account on your website?A:Our customers have the option of registering for an account for ease of shopping, tracking order history and managing subscriptions.
Q: What is the difference between beard oil and beard balm?